California Legal Service Money Back Guarantee
San Diego Esquire offers a no risk 100% money back guarantee on most of our services. We understand that our legal services may not be a great fit for everyone who initially signs up. In addition, on rare occasions, we may be unable to produce the results our clients are looking for. Read on to learn more about our 100% money back guarantee policy.
Details on Money Back Guarantee
San Diego Esquire prides itself on producing positive results for our clients. We feel that it is only fair for our clients to pay for services they actually receive. Here are the details on our money back guarantee:
- The guarantee only applies before our attorney begins any work on your matter. You have up to 24 hours to contact us in writing at email@example.com to cancel your order after it is placed to receive a full refund.
- If a request for cancellation is received after the initial 24 hours of the placement of your order, and San Diego Esquire has begun to prepare legal documents or has provided you with legal advice, San Diego Esquire will charge an hourly fee of all completed forms and return any remaining balance (monies) for work not completed upon receipt of written notice to cancel an order after the 24 hour period has expired. Our hourly bill rate for family law and estate planning matters is $295 per hour.
- Court costs and filing fees are not included in the guarantee.
- San Diego Esquire reserves the right to refuse service to anyone. We also reserve the right to refuse service and promptly return a 100% refund in the event a conflict of interest arises pursuant to California Professional Rules of Conduct for Attorneys.
We do not offer a money back guarantee for our divorce course. When you sign up for our divorce course, any payments made to San Diego Esquire is non-refundable. You must cancel your subscription to avoid being charged for subsequent months. We do not issue prorated refunds for our divorce course. All sales are final for our divorce course.
It is important to note that we do not guarantee a positive outcome will be achieved in court for each and every matter we handle. However, we guarantee that we will refund your money under the conditions set forth above. We pride ourselves on providing excellent customer service to our clients. Contact us if you have any questions or concerns about our money back guarantee.